How it Works
The heart of the ToolBank is our tool lending program. Membership is free for qualifying partner organizations and they have year-round access to our inventory of tools and equipment for a nominal fee. ToolBank tools are only available to organizations whose work benefits our shared community.
Qualifying organizations include:
- Nonprofit/Charitable/Tax-exempt organizations
- Schools and PTAs/PTOs
- Neighborhood associations
- Faith-based groups
- Civic organizations
- Government agencies
The Process
- Become a ToolBank Member Agency: First-time borrowers must complete our brief online membership application before they can borrow tools. Please click the button below to visit the application. There is no membership fee. The membership process captures documentation of community organization status and creates a user account in our online tool ordering system.
- Submit a Tool Order: Agency logs in to their ToolBank account and submits a tool order online. We ask that you place your order at least 48 hours in advance of your desired pickup time or with as much notice as you can give. Note that your appointment is not confirmed until a staff person contacts you directly.
- Pick Up Tools By Appointment: Agency picks up their tool order at the ToolBank at their scheduled pickup time. ToolBank staff and volunteers have already prepared the order in advance and help the agency load tools and equipment into their vehicle. ToolBank staff provides the agency with usage and care guidelines and an itemized receipt.
- Return Tools By Appointment: During the pickup appointment the agency schedules their appointment to return borrowed tools. If there are changes to this appointment we request a phone call with as much notice as can be given. ToolBank staff and volunteers assist agency in unloading tools and check tools back into inventory.
